Privacy Policy

Plain-language summary: Mithyos collects the information needed to provide accounts, membership access, toolkit storage, support, payments, and site security. We do not sell personal information or use private toolkit records to train shared AI models.

Who we are

This Privacy Policy explains how Mithyos collects, uses, stores, and shares information when you visit the Mithyos website, create an account, purchase a membership, or use the Mithyos Leadership Toolkit.

Information you provide

• Account information such as name, username, email address, password-related information, and profile details.
• Membership and transaction information, including membership level, subscription status, billing history, and payment status.
• Information submitted through contact, enquiry, support, or scheduling forms.
• Toolkit information you choose to enter, including radar scores, scorecards, decisions, risk assessments, skill gaps, journal entries, peer responses, goals, profile information, and reflections.

Information collected automatically

We may receive technical information such as IP address, browser and device type, operating system, approximate request times, referring pages, and security logs. WordPress, the hosting provider, security tools, and anti-spam tools may process this information to operate and protect the service.

How we use information

• To create and maintain your account.
• To provide membership access and connect you to the Toolkit.
• To store and retrieve your Toolkit records across devices for your authenticated account.
• To process payments, subscriptions, renewals, cancellations, and account notices.
• To answer enquiries, provide support, and operate scheduling or contact workflows.
• To prevent abuse, spam, fraud, unauthorized access, and service disruption.
• To improve reliability, accessibility, and performance.

Toolkit data

Toolkit records are associated with your authenticated user account and stored in the Mithyos server database. A temporary browser session cache may be used to make navigation faster. The server record is the source of truth when you are signed in. Do not enter sensitive personal, medical, financial, or confidential third-party information into a Toolkit field.

Service providers

We use service providers where necessary to operate the platform, including WordPress hosting, Paid Memberships Pro for membership workflows, PayPal or other configured payment providers for payment processing, WPForms and email delivery services for submitted forms, Akismet for anti-spam checks, SimplyBook where scheduling is enabled, and security, backup, and maintenance providers. Those providers receive only the information necessary for their function and may have their own privacy policies.

Retention and deletion

We retain information for as long as needed to provide the service, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect the platform. You may request account or Toolkit data deletion by contacting us through the contact page. Some transaction, tax, fraud-prevention, or security records may need to be retained for a limited period.

Your choices

You may update profile information, cancel future subscription payments through the available account or billing controls, request access or correction of personal information, and ask questions about processing. You may also disable non-essential browser storage through your browser settings, although some site functions may stop working.

Children

Mithyos is not directed to children, and we do not knowingly collect personal information from children.

Changes

We may update this policy when our services, providers, or legal obligations change. The updated date shown above indicates when the current version was published or revised.